Survey software you'll never outgrow

Snap XMP is our secure, collaborative survey platform for creating online, mobile and paper forms – with data collection and advanced analysis to help you reach greater insights

Create unique survey experiences with Snap XMP survey software

Do more than simply ask questions. With more advanced and flexible features than you’ll find anywhere else, our Snap XMP survey platform brings a tailored and unique survey experience to each participant.

  • Engage participants with visual and interactive question types
  • Create enjoyable surveys with dynamic content
  • Personalize with your database data
  • Survey templates optimized for any format
  • Tab controls for easy non-sequential navigation through a questionnaire
Multiple devices showing a survey on screen, and a paper survey.

Multilingual surveys

Create, distribute, and analyze surveys in any language, including right-to-left and character-based languages. Easily export for seamless translation.

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Design and branding

Fully customise your surveys with complete flexibility, ensuring professional questionnaires that align perfectly with your brand identity.

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Integrations

Personalize surveys and automatically update your database with two-way links or API. Integrate respondent data throughout the survey, including pre-answering questions.

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Collect survey replies anytime, anywhere

An automated, efficient and enjoyable survey experience for you and for survey participants – online, on paper, and on the move.

  • Scan paper replies accurately and quickly
  • Uninterrupted online or offline interviewing
  • Manage survey schedules online – SMS/ email invites
  • Set participant quotas and screenouts
  • Email alerts triggered by responses
  • Share QR codes for quick access to surveys on mobile devices
  • Include question from survey in email invitations
A paper survey, a tablet and a smartphone.

Multi-format surveys

Distribute surveys online, on paper, and via kiosks or mobile devices. Customise each version with a unique look and feel, then bring all results together for easy analysis with our software.

Offline data collection

Collect data in the field with Snap XMP Offline Interviewer. Conduct interviews seamlessly on mobile devices, including smartphones, tablets, and kiosks, without interruption.

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Paper survey scanning

Simplify data entry with Snap XMP Scanning Edition. Effortlessly scan unlimited paper surveys in various orientations and sizes for quick processing.

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Powerful survey analysis and reporting

Data analysis can be daunting, even for experienced researchers. Our Snap XMP online questionnaire platform includes innovative reporting and analysis tools that help you obtain the insight you need.

  • Produce dynamic and flexible Smart Reports
  • View an instant summary of survey results
  • Simplify your data with our Snap Surveys suite of Analysis tools
  • Share analysis and reports on and offline
Diagram of charts and graphs.

Smart Reporting

Generate multiple report variations in bulk, with real-time updates and custom configurations for each reader, such as individuals, regions, departments, or teams.

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Summary report

Deliver key insights to your organisation or clients with Snap XMP instant summary reports. Pre-built for every survey, with results updated in real time.

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Analysis tools

Refine, simplify, and recategorise your data. Snap XMP analysis tools help you make sense of survey responses, offering various styles to present results clearly.

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Security you can rely on

Our Snap Surveys software and systems are certified to the highest possible standards, so you can be sure your data is safe with us.

  • ISO/IEC 27001 certified
  • Cyber Essentials Plus
  • Data encrypted throughout the survey cycle
  • SAS 70 / SSAE 16 certified data centers
  • Approved G-Cloud service
Devices connected to a secure server.

ISO 27001

We’re proud to be ISO 27001 certified, meeting the highest standard for information security.

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Certified centers

Our UK data centres provide a secure, reliable, and compliant system, ensuring high performance and top-tier security for your needs.

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Our software, your server

Run Snap XMP Online on your own server as an alternative to our subscription service. It’s cost-effective and gives you full control over data collection and storage, in line with your organization’s HIPAA compliance standards.

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Support when you need it

We know your survey project is important. That’s why our friendly, US-based Snap Surveys support teams are only a phone call away.

  • US-based tech support by online chat, phone or email
  • Face-to-face or online training
  • Support Hub – Webinars, videos and how-to-guides
Illustration of support and training images.

One-to-one tech support

Get technical help with your survey from our friendly expert team. We’ll go the extra mile to get your survey project back on track.

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Training

Access a range of training courses covering every aspect of the survey process, including consultancy-style sessions tailored to your needs using your own survey.

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Webinars and videos

Our video library helps you make the most of the Snap XMP platform. Stay updated on new features and receive expert guidance on topics like questionnaire design and analysis.

Our Survey Platform features in more detail