The complete survey solution for insightful feedback

Create engaging surveys and forms, analyze your data, and produce visual reports with Snap XMP.

Young professional woman using smartphone surrounded by illustrations of the survey creation and analysis process.
B&H Photo
Planned Parenthood
US Department of Justice
Ernst & Young
Mapfre Insurance
General Mills

We are trusted by some of the largest organizations around the world to provide survey software and data collection services that deliver actionable results.

Here’s how Snap XMP works

All the tools you need to keep your finger on the pulse of employee, customer, patient, and stakeholder satisfaction.

Create

Surveys that engage

From interactive question types to sophisticated survey logic, build surveys that keep your participants engaged.

Snap XMP New Survey creation process showing survey templates and multi-mode surveys
Snap XMP Online UI showing project sharing screen.

Collaborate

Promoting agile teamwork

Work smarter with your team and clients. Instantly share surveys, projects, and results to enhance real-time collaboration.

Understand

Drive action through insights

Summary reports and deep-dive analysis that gets to the heart of your data. With benchmarking and comparison capabilities, such as between locations and departments.

Charts and graphs.

Comprehensive features for greater insights

Paper, online, and offline

Any channel, any method. Snap XMP offers a variety of ways to connect to your audience.

Sophisticated Logic

Improve response rates by making surveys relevant to each participant based on their answers.

Multi-lingual Surveys

Hear every voice by making sure people can understand the survey and respond in any language.

Visual Reports

Understand your data with concise summary reports and deep-dive analysis, and share with ease.

Smart Reports

Smart Reports

Set up reports that are easily repeated with different contexts, such as time frame or location.

Collaboration

Bring minds together with easy sharing of surveys and reports with clients or colleagues.

Question types

Mix up the ways to present your surveys – such as grid, rating, and question carousels.

In-survey calculations

Snap XMP surveys calculate numbers as you go along, such as percentages or quiz answers.

More than a survey platform

When you’re short on time or resources, our in-house Researchers and Pre-built Surveys can help you get the job done.

2 researchers discussing a project

Research Projects

Our experienced Researchers can take on any aspect of your project: from design and distribution to analysis and reports. This includes custom reports for ongoing surveys.

A customer answering questions in a store, overlaid with survey template graphics.

Pre-built Survey Marketplace

From Customer Satisfaction to Employee Engagement, our library of pre-built surveys help you get insightful feedback and produce one‑click visual reports.

What makes us different?

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Unrivalled support

Our Support Team work standard office hours and are available by live chat, phone, and email.

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No automation, US-based

When you choose Snap Surveys, you deal with real people every step of the way.

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Complete peace of mind

Certifications include ISO 27001 and Cyber Essentials Plus. We are also listed on GSA Advantage.

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Custom solutions

We can help you create a custom data collection and analysis tool for your customers.

smartphone and paper

Paper and online

We offer genuine paper surveys to help expand your reach. These can be analyzed in Snap XMP.

Servers

Snap XMP On-Premises

Want total control over your data security? Install Snap XMP on your own servers.

Trusted by organizations worldwide

“We approached Snap Surveys because we felt they could provide a robust platform for the Safety Climate Tool with the flexibility to cost effectively tailor the software to our specific requirements.”

Dr Paul Bridges, Business Lead – Health and Safety Executive Commercial

“Snap is one of the key parts of my business; it’s allowed me to provide a better service to my clients, and it’s changed the way we do business. For anyone that is serious about doing research, it’s an ideal, essential tool.”

Callum MacKinnon, Director, CJM Research

Maritime and Coastguard Agency
Children's Commissioner for Wales
Service Insights
Service Science
Sport Wales
Frederick Community College