Customer case studies - SnapSurveys

Customer case studies

Find out how our clients use Snap Surveys for a wide range of survey projects.

Government body

NHS Blood and Transplant

Our in-house Research Projects Team worked with NHS Blood and Transplant (NHSBT) to create a custom data-collection and analysis audit tool.

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Government body

Maritime and Coastguard Agency Wellbeing-at-Sea Tool

All-in-one survey tool for maritime workers. For better conditions working at sea.

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Government body

CCfW Project Vote

Promoting democracy by helping young children in Wales to understand politics and cast their Welsh Assembly votes.

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Financial

CDER

To keep the transmission of Covid-19 as low as possible, we helped with Covid Spot Checks to businesses around the country.

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Financial

Issac.ai

When US businesses consider merging or a takeover, our 8-module assessment is used for due diligence.

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Government body

Children’s Commissioner for Wales

Helping to give young people a voice during the coronavirus pandemic. Online surveys and live coding of results.

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Healthcare

UCL & NHS Bowel Scope

NHS patient response rates were 55% with Snap’s paper surveys

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Charity

Brandon Trust

Brandon Trust uses diverse survey methods to get feedback from the people they support.

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Market Research Consultancy

CJM Research

Market Research Consultancy, CJM Research, uses Smart Reports to deliver automated, personalised, reports and analysis - providing better value to clients.

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Market Research

Leeds Federated Housing Association

Feedback from tenants is crucial to the social housing sector. Here’s how our software was used in the rollout of the STAR (Survey of Tenants and Residents) survey to tenants in Yorkshire, England.

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Healthcare

Gloucestershire Care Services NHS Trust

Gloucestershire Care Services uses Snap Survey software to undertake the Friends and Family test, clinical audits, and staff surveys.

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Government Body

Health and Safety Executive

To assess employee attitudes to health and safety in the workplace, we worked with the HSE to create a (sellable) tool that facilitates these insights.

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Government Body

Sport Wales

Sport Wales built a feedback system to manage the largest survey of young people in the UK, which produces reports in English and Welsh.

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Healthcare

Skills for Care

A survey to assist local authorities with workforce redevelopment, which provides personalised reports and recommendations to respondents.

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Market Research Consultancy

North York Moors National Park

We’re proud to have played a role in helping shape the UK’s agricultural policies amid Brexit, Covid-19 and climate change.

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Local Authority

Bournemouth Borough Council

Snap Surveys assisted with the council’s residents surveys, sending out paper questionnaires and entering the data, ready for analysis.

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Local Authority

Circadian Leisure

Circadian Leisure used Snap Surveys to improve distribution and analysis of their annual staff survey and customer satisfaction survey.

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Market Research Consultancy

Seymour Research

Working with Snap’s Research team, Seymour Research created, managed, and analysed, online and paper CCG Patient surveys.

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Charity

Youth Sport Trust

Youth Sport Trust used Snap Surveys to gather survey responses from over 21000 pupils, and produce personalised, accurate reports.

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Education

Leeds Beckett University

LBU simplified student feedback and gave staff instant access to results, while using Snap WebHost on their own servers for complete control.

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Leisure

British Holiday & Home Parks Association

BH&HPA created a customer satisfaction survey, producing monthly reports on the feedback and performance of each park.

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Education

Frederick Community College

FCC uses an online system for students to give feedback on courses and instructors.

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Leisure

The Research Box

The Research Box worked with Snap Surveys to set up an automated system for collecting customer satisfaction data for one of their clients.

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Marketing

CSM Live

CSM Live use the Snap Mobile Anywhere app to capture feedback at outdoor events without the need for an internet connection.

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Market Research Consultancy

Service Science

Market Researchers, Service Science, use Snap Surveys for an awards entry form, which allows applicants to submit their details and provide evidence for different criteria.

Financial Services

Frenkel Topping

Frenkel Topping uses Snap Surveys to produce an event registration form. Answers are seeded into a follow-up satisfaction survey, automatically emailed to attendees after the event.

Education

Ahead Partnership

Ahead Partnership uses paper surveys and scanning to quickly gather feedback from students so they can measure the impact of their programmes.

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