Thumbs up/down survey
For quick and easy customer satisfaction feedback
Our Thumbs up/down Survey asks your customers to indicate their satisfaction with your organisation in a single click.
Participants use thumbs up and thumbs down emojis to indicate their satisfaction with your brand, product, service or content following their interaction with you.
You can also add an optional extra question which is fully customisable.
And with the click of a button you can generate percentage positive and negative scores.
- One binary satisfaction question
- Comment question to gather further detailed feedback
- Optional extra question – fully customisable
- Generate instant percentages based on results
- GDPR compliant
- Easy to use
- Custom logo and thank you message
You don’t need to have experience in running surveys – we’ve done all the hard work for you!
A pre-built survey that gives quick and easy customer satisfaction feedback based on your brand, product, service, or content.
It can be used across any sector or industry and runs on any channel or device.
Thumbs up represents satisfaction – and thumbs down represents dissatisfaction.
This makes it easy to understand and perfect for surveys in any language.
See the bigger picture with visual one-click reports
Here are the multiple reports you can run with the pre-built Thumbs Up/down Survey.
- Thumbs up/down Survey Report
- Previous 12 months Report
- Two Comments Reports (both positive and negative)
There is also an analysis chart and table for the optional extra question if single or multiple-choice questions have been selected, or a list if a free-text question is selected.
Make smarter decisions
The insights will help you understand how people rate your brand, product, service, or content.
With positive feedback, you know that what you are doing is working.
And if your percentage score is lower, you can take the first steps to making positive changes!
Welcome offer: your first 1,000 responses (if used within 12 months) will be free. Additional responses from 6 cents each.