Research Projects

Our experienced team can help with any aspect of your survey project. From design and analysis to custom feedback solutions and additional consultancy support, we can help make your research project a success.

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Questionnaire design expertise

Launch your survey with the guidance and expertise of our Research Projects team. Their support covers survey design, templates, branding, advanced configurations, complex functionalities, multi-language capabilities, and more.

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Survey design expertise

Ensure your questionnaire gathers meaningful and reliable data with the support of our Research Projects team, renowned for their survey design expertise. They offer best practice advice on avoiding bias, optimizing question order, managing survey length and tone, and piloting your survey for maximum effectiveness.

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Templates and branding

Our team can develop templates that standardize your survey’s design and content, ensuring consistency across all elements. From logos and layouts to buttons and progress bars, every detail is aligned with your brand identity.

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Complex questionnaire creation

We specialise in creating sophisticated surveys, bringing even the most complex ideas to life with interactive question styles. Snap XMP offers features for engaging and dynamic questionnaires, including diagnostic tools that provide tailored feedback based on responses, as well as designs for course evaluations, product testing, and 360-degree assessments.

Survey analysis and reporting

The Research Projects team utilizes Snap XMP to deliver comprehensive analysis, detailed written reports, and customized Smart Reports. Additional services include creating bespoke charts, data coding, and data cleaning. Results can be provided in a variety of formats, including Microsoft Word, PowerPoint, PDF, SPSS, or CSV.

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Smart Reports

Snap XMP Smart Reports offer the capability to generate multiple, highly customized report variations for your research project. Analyses and commentary can be tailored to reflect the perspective of specific audiences, such as individuals, regions, departments, or teams. Smart Reports can also include conditional sections to emphasize areas of strong or weak performance and to provide targeted recommendations for improvement.

Survey distribution and data collection

Our Research Projects team is available to manage all aspects of survey distribution and data collection, from setting up and distributing online surveys to handling the printing and dispatch of postal surveys. Responses are collected seamlessly, with paper surveys manually entered or scanned, and data from multi-mode projects collated efficiently.

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Online surveys

The Research Projects team can design, host, and distribute online surveys, including sending email invitations and targeted reminders to ensure a strong response rate.

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Paper surveys and multi-mode surveys

For paper surveys, the Data Collection team ensures accurate data entry or scanning of responses. These results are combined with online and mobile survey data and delivered in formats such as Snap XMP, Excel, SPSS, or CSV, ready for analysis.

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Interviewer-led surveys

Our team collaborates with market researchers to set up telephone interviews or deploy surveys via Snap Offline Interviewer for fieldwork, accommodating scenarios with or without an internet connection.

Social housing landlords: Let us manage your Tenant Satisfaction Measures Survey (TSM) for you.

Given the stringent new requirements from the Regulator of Social Housing, we can assist by managing your Tenant Satisfaction Measures Survey on your behalf.

We handle distribution, analysis, and reporting, ensuring everything is formatted according to the Regulator’s specifications. Three distinct reports will be provided—one for tenants, one for your organization, and one for the Regulator.

Additionally, if you wish to include extra questions beyond those mandated by the Regulator, we can make that happen too.

Fully Compliant TSM Survey Service

Custom feedback solutions

If your research project has complex requirements, the Snap Surveys Research Projects Team can collaborate with you to develop specialized tools to meet your needs. They offer IT expertise, a proven track record, and a proactive approach. Here are some real-world examples of how we deliver custom solutions for our clients.

Specialised hosting systems

For Beaufort Research, we created specialised hosting systems that could handle the processing of thousands of responses concurrently at any given moment. We also offered the capability for the sharing of live results.

With Snap Surveys specialised systems behind them, Beaufort Research was able to fulfil an important contract with Sport Wales.

Surveys as pre-packaged Solutions

We’ve collaborated with the UK Government’s Health and Safety Executive (HSE) to develop ready-to-use, marketable tools available for purchase by other organisations.

Our solutions include workplace stress assessments and health and safety surveys, along with tools for measuring Working From Home, Customer Satisfaction, and more.

Let us work with you to create a tailored solution for any specific needs you may have.

For more examples, see our Marketplace

Specialist features within our platform

Our in-house development team has built bespoke extensions to Snap XMP to enable clients to win lucrative contracts, such as our work on Snap XMP Offline Interviewer for CDER to offer Covid-19 Spot Checks for businesses.

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Your data is safe with us

All operations adhere to ISO 27001, the highest standard for information security. Additionally, we ensure full compliance with the General Data Protection Regulation (GDPR) in all our activities.

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Collaborate with us

We ensure a high level of confidentiality and service. We provide expert consultancy support behind the scenes, enabling you to deliver effective survey tools and results tailored to your customers’ needs.

Contact Us

Every survey project is different – contact us to see how we can help.

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Customer stories

“The Snap Surveys Projects Team are customer focused from start to finish. They always show flexibility, and adapt to changing circumstances. I have absolute trust in the team and I’m happy to entrust them with the reputation of my firm.”

Dave Burton,
Burton OD

“Snap Surveys did a wonderful job for our 1st annual resident housing survey. We ran into unexpected difficulty when project managing the survey in house. Snap surveys advised us on the best approach and completed our data entry for the project.

They were quick and efficient and very professional. I would not hesitate to use their services again for our organisation.”

Rebecca Lawrence-Higton,
Housing & Care 21

“Snap Surveys are experts in their field and provided me with friendly and efficient advice and support throughout. They go the extra mile to support their customers.”

Angie Contestabile,
Bridgend County Borough Council

“The process is simple and well proven and the level of support is fantastic. They clearly have a lot of experience, which is what you want when putting something like this together. The cost was reasonable too!”

Amica Financial Wellbeing Ltd (a St. James’s Place Partner)

“The Snap Surveys Project Team researcher has helped me again and again over the years we have worked together.

I came to her with no idea how I was going to implement my project – I have to periodically survey people in around a hundred locations which are in eight ‘areas’ across the UK and Republic of Ireland.

She has designed a system so that we can see what each setting is saying, what each area is saying, and then the whole of the UK and the ROI.

She has made great suggestions about how to phrase questions, present findings, and layout our surveys. She has also been very flexible, is very responsive to emails, and just incredibly nice to work with.”

Amber Sylvester, 
Development Manager at The Salvation Army Homlessness Services

“The Snap Surveys Projects Team recently helped us to translate a complex set of questions and formulas into a working ‘quiz’ that calculates instant results for the end user.

We can now build on and duplicate new versions of this to distribute around our network going forward. We wouldn’t have the skills to do this ourselves and this work will add a lot of value to our organisation.

Their pricing is reasonable and accommodating, (we are a charity) and Snap Surveys highlighted where we could take on some of the easier and time consuming tasks of the work to help reduce costs.

The Support Team are also always very helpful and quick to respond.”

StreetGames

“Harriet was brilliant. Understood the brief perfectly, delivered a virtually flawless first draft which needed hardly any changes. And was patient, friendly and great to work with throughout.”

Richard Lambert,
Morale Solutions