Service Status

Further information on planned maintenance

  • Snap XMP – online1.snapsurveys.com
  • All activities in our system are functioning properly.
  • Snap XMP – online2.snapsurveys.com
  • All activities in our system are functioning properly.

On Sunday December 1, 2024, we will be extending the window for essential maintenance for our UK Datacentre at https://online1.snapsurveys.com. This work will not affect the US Datacentre at https://online2.snapsurveys.com. Work will commence at 06:00 GMT and may continue until 12:00. There may be short intermittent periods where you're unable to access Snap XMP Online and your participants are unable to complete surveys.

We apologise for any inconvenience and thank you for your patience.

Cookie settings

You can decide which cookies you wish to allow and can change your settings at any time. You cannot prevent our use of strictly necessary cookies. For more information about the cookies we use, please see our cookie policy.

With the slider, you can enable or disable different types of cookies:

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account

This website won't:

  • Functionality: remember your online chat ID
  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using
  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account
  • Functionality: remember your online chat ID

This website won't:

  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using
  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account
  • Functionality: remember your online chat ID
  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using

This website won't:

  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account
  • Functionality: remember your online chat ID
  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using
  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website won't:

Save & Close