Changing the proportions or balance of a sample group

Balancing the sample of data responses allows you to adjust the proportion of respondents in your sample to match more closely the proportion in the target population. This target may align the demographics of the respondents to those in a census or an industry benchmark. For example, you can also set the proportions to show […]

Question in an email invite

This webinar shows you how to boost engagement by including a survey question in the body of your email. This feature is designed to boost engagement by making it easy for people to give feedback.

Upload Template Thumbnail

In the Summary section of a survey template, you have the option to upload a thumbnail image. This can help users identify the survey template when they are creating a new survey.

Recommended use of the API progress token

You can retrieve a survey’s responses using the Get Survey Responses endpoint. There are 2 approaches to retrieving the survey responses: Use of the API is chargeable. The charge is 0.1 unit each time the API delivers a survey response.  This applies if you use the API to retrieve the same survey response multiple times. […]

Designing accessible surveys

Watch this 30-minute pre-recorded webinar to understand how WCAG 2.2 guidelines can make your surveys accessible to everyone.

Show as Buttons

This feature lets you show closed question choices as clickable buttons. This includes using images instead of labels. You also have the option to show or remove the check box. This is available for Single Choice, Multi Choice and Grid questions. Showing the labels as buttons The As Buttons option is available in the Show […]

Question in an email invitation

The Question in email feature allows you to add a question to the email invitation when it is sent. Asking participants to answer a question as part of an email invitation can help to improve engagement and increase response rates. Create the email question The first step is to create a short, engaging question in […]

Tabbed Surveys and Forms

This webinar covers how to use Tab controls to change the linear layout of your questionnaires and forms.

Using the Single Edition Template

There are a wide range of different screen sizes that respondents can use to complete your questionnaire. These vary from larger widescreen monitors to small mobile phones. When designing a questionnaire or form, it’s important to consider which devices a respondent might use. Traditional approach Snap Surveys traditional approach is to create a survey that […]

Creating an email invitation with an opt out link

Sometimes a participant may not want to receive emails about a particular survey. Adding an opt out link allows the participant to unsubscribe from the survey. In Snap XMP Online, you can insert an opt out link in an email invitation using the email editor. In Snap XMP, you can also insert an opt out […]