Employee Engagement and Enablement Survey guide

The Employee Engagement and Enablement Survey is a ready-to-run survey that you can customise for your organisation. The survey gathers views on a range of key areas that help you understand how employees feel about working for your organisation, showing whether your employees are aligned with your goals, motivated to succeed, and have all the support they need to do their job to a high standard.

This survey product provides 64 questions over 10 sections and provides a comprehensive built-in report that helps you understand how your employees are engaging with your organisation. There is the opportunity to add branding and questions that are specific to your business or organisation.

The responses to your survey will help you understand how your employees feel, assisting you in improving and prioritizing your business or organisation needs.

Please note that the reports and any associated charts will only be available when there are 5 or more responses in the business areas you have selected. This protects the anonymity of the respondents as they may be identified by their answers in small samples.

Step by step guide

This guide will take you through the steps for the Employee Engagement and Enablement Survey:

• Step 1: Download the Employee Engagement and Enablement Survey from the Marketplace
• Step 2: Building the Employee Engagement and Enablement Survey
• Step 3: Distribute the survey to your employees
• Step 4: Ask your employees to complete the Employee Engagement and Enablement Survey
• Step 5: Use your data to improve employee engagement and enablement

Step 1: Download the Employee Engagement and Enablement Survey from the Marketplace

To download a pre-built survey from the Marketplace you will need to have a Snap XMP Online account. Follow the steps below to access the survey by either creating a new account or by logging into your existing account.

1. Go to the Marketplace here: https://www.snapsurveys.com/marketplace. If you have any problems, copy and paste or type the link into your web browser search bar.
2. Select the Employee Engagement and Enablement Survey from the list of pre-built surveys available.
3. Click Get started for free. This automatically opens the Snap XMP Online login page.
   • If you do not already have an account, you should click the link Create a Snap XMP Online account, enter your details and click Create account. An email will be sent to the email address confirming that the account has been created. Click the link in the email to verify the email account. Then once logged in you will see that the survey is listed in the Your work area.
   • If you already have an account, you simply log into your account and the survey will automatically be imported.

Step 2: Building the Employee Engagement and Enablement Survey

After logging in to Snap XMP Online you are ready to use the Employee Engagement and Enablement Survey.

1. The first page in Snap XMP Online shows a summary of Your Work. The Employee Engagement and Enablement Survey template is available here. Templates are shown with the icon . Click the icon or template name to show the template Summary.

2. In the Summary, click New Survey. You can also access the survey help, and the terms and conditions here.

3. Enter the survey name; select the checkbox to confirm that you have read and accept the terms and conditions then click Create survey.

4. This opens the Employee Engagement and Enablement Survey Setup which helps you to set up your survey. Follow the on-screen instructions to build your survey. You can add a range of satisfaction ratings questions. Click Next to progress through each step.
5. On each page, select the options you require and click Next to go to the next page. When you have completed the questions, a summary displays. Click Next to proceed with your choices or click Back if you wish to change anything.
6. Click Create Survey to build the Employee Engagement and Enablement Survey.

Making changes to your Employee Engagement and Enablement Survey

1. Select the Employee Engagement and Enablement Survey. In the Summary tab, click the Build link.

2. This displays the read-only view of your Employee Engagement and Enablement Survey. There are three options available:
   • View shows the read-only version.
   • Edit lets you make basic changes to specified wording and the logo. You can edit the shaded areas shown between curly brackets { }. Click on the word or image to edit.
   • Rebuild runs the Employee Engagement and Enablement Survey again. This allows you to change your initial choices by selecting or unselecting the options. This is not available if you have already started collecting responses.

3. Click Save to save any changes you have made. Click Cancel to cancel any changes and return to the original version. The read-only version is shown.

Step 3: Distribute the survey to your employees

The next step is to test the Employee Engagement and Enablement Survey and share it with your employees.

Note: If you are planning to email the invites you will need to use your own email system and paste in the link or QR code to the questionnaire after making it live.

Viewing the interview settings

1. Select the Employee Engagement and Enablement Survey if it is not already selected.
2. In the Summary tab, click the Collect link. The Interview URL link and the QR code are available here.

Testing the Employee Engagement and Enablement Survey

1. Click Launch Preview. This opens a test version of the Employee Engagement and Enablement Survey.

2. Test the Employee Engagement and Enablement Survey by completing it with different responses to check that it works the way you want. Your test responses are not saved and do not affect your data.
3. If you need to make any changes, return to the Build tab where you can use Edit and Rebuild to make the changes then repeat the testing.
4. When you are happy with the questionnaire, you can start collecting your employees’ responses.

Start Interviewing

1. Click Start Interviewing then click Start when you are asked to confirm.

2. Now you can send the Interview URL link and/or QR code to your employees.

Making the Interview URL available

1. In Web Interviews, click Copy URL to clipboard to copy the Interview URL link.

2. Open your web browser, paste the link into the search bar at the top of your browser and press Enter. This loads the start page of the Employee Engagement and Enablement Survey.
3. Alternatively, open your email application and paste the link into an email to send to your employees. If you are planning to email the invites you will need to use your own email system and paste in the link to the questionnaire after making it live.
4. If you wish to include the Interview URL link in a printed sign for your employees, paste it into a document and print.

Making the QR code available

1. In Web Interviews, click the QR code image to download the QR code to your device.

2. The web browser shows a notification when the file has downloaded. Click on the notification to open and/or save the QR code.
3. The QR code can be used in a printed sign for employees to use. The minimum size for a printed QR code is 2cm by 2cm.
4. The QR code can be attached to an email sent to your employees. If you are planning to email the invites you will need to use your own email system and paste in the QR code to the questionnaire after making it live.

Step 4: Ask your employees to complete the Employee Engagement and Enablement Survey

When you have sent the Interview URL link or QR code to your employees, ask them to complete the questions.

Using the Interview URL link

1. If your employee has an email with the Interview URL link, ask them to click this link to open the Employee Engagement and Enablement Survey.
2. Alternatively, open a web browser app and enter the Interview URL in the search bar of the browser. Press Enter to open the Employee Engagement and Enablement Survey.

Using the QR code

1. Using the QR code can quickly open the Employee Engagement and Enablement Survey on your employees’ smartphones. Many smartphones, such as iPhones or Android devices, have an in-built QR code reader in the camera app.
2. Open the camera app and point the camera at the QR code for a few seconds. When scanning is enabled a notification appears. Tap the notification to open the link.
3. Alternatively, the employee can install a QR code reader app on their smart phone. Follow the instructions for the app.

Completing the Employee Engagement and Enablement Survey

1. Ask your employees to answer the questions and click Submit.
2. They will receive a notification to confirm that their response has been submitted.

Step 5: Use your data to improve employee engagement and enablement

A comprehensive report is included:

• Employee Engagement and Enablement Report shows a full analysis of your employee responses

Please note that the report is only generated when 5 or more responses are available for the selected period and business area(s). This is to protect the anonymity of the respondents as they may be identified by their answers in small samples. If you try to run the report with less than 5 responses then you will see a message saying that a minimum of 5 responses is required.

There are three lists of comments included:

• Achieving Goals shows employee comments about your organisation’s ability to achieve its goals over the next three years
• Biggest Difference shows employee comments about what would make the biggest difference to make working at your organisation better for the employee
• Any Other shows any other comments made

You do not need to select contexts to view the lists of comments.

Analyzing your response data

1. In Your work, select the Employee Engagement and Enablement Survey.
2. In the Summary tab, click the Analyze link. The Employee Engagement and Enablement Report and the lists of comments are available here.

Before you run this report you will need to select a period and business area from the contexts named Period and Business area. Select these in the Context menu on the bottom left then re-run the report or list.

Applying a context to the report

The Employee Engagement and Enablement Survey includes two contexts, Period and Business Area, that you must select before running the report. The reports use the filters to show a subset of your response data. To apply a context to the report, follow these instructions for each context:

1. Select Context in the side menu.
2. Click Add variable to add a context rule.
3. In the Select a variable list, select a context then click Next.

4. Select the answers to use in the context and click OK.

5. If you have already selected the report, you will see an Apply changes button. Click Apply changes to update the analysis of your response data for the selected context.

6. Click on the report to view the analysis of your response data.
   • Click Update to get the latest data.
   • Click Download to create a PDF version of the report.
   • Click Print to print the report.