Notifying the participant when a quota or screen out is exceeded

You can decide what happens when a participant exceeds a quota or triggers a screen out. You can either:

  • show a default page with a customised message
  • send them to a page of your choice

These can be set for the

  • overall target quota in the Quota Control dialog
  • variable based quotas and screen outs in the Quota dialog and the Screen out dialog

Setting a message

  1. Select View | Quotas and Screen Outs. This opens the Quota and Screen Outs window. (Prior to build 12.10 this was on the Tailor menu.)
  2. Open the quota or screen out as follows:
    • If you wish to set the message of a variable based quota, double-click the quota in the list to open it in the Quota dialog.
    • If you wish to set the message of a screen out, double-click the screen out in the list to open it in the Screen Out dialog.
    • If you wish to set the message of the overall target, click Tailoring TailoringIcon.PNG to open the Quota Control dialog.
  3. Select Message.
  1. If using a multi-lingual survey, select the language.
  2. Enter the customised message. This message displays in the default Snap Online web page when the quota exceeds the target or the screen out triggers.
  1. Click OK to save the changes.

Setting the web page URL

  1. Select View | Quotas and Screen Outs. This opens the Quota and Screen Outs window. (Prior to build 12.10 this was on the Tailor menu.)
  2. Open the quota or screen out as follows:
    • If you wish to set the message of a variable based quota, double-click the quota in the list to open it in the Quota dialog.
    • If you wish to set the message of a screen out, double-click the screen out in the list to open it in the Screen Out dialog.
    • If you wish to set the message of the overall target, click Tailoring TailoringIcon.PNG to open the Quota Control dialog.
  3. Select URL.
  4. Enter the URL of the web page. This web page is displayed when the quota or screen out is exceeded.
  1. Click OK to save the changes.

When there are multiple quotas and an overall target quota, the participant will be shown the message of the first quota that is exceeded.

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