Set the web page shown after saving

When a survey includes a save button, the respondent can save their responses to the interview. They can come back later to complete the survey.

Adding the Save URL

The Save & submit section contains the option to set a web page to show after the respondent has submitted their response. The Save & submit section is part of the Questionnaire properties side menu.

1. Open the survey and click on the Build link to show the questionnaire.
2. Click the Questionnaire properties menu.
3. The Save & submit section includes options on what to do after the respondent submits their response.

4. Set Close on submit to No.
5. This is the URL of the web page that is shown when the respondent clicks the Save button. The Default URL is provided by Snap Surveys and displays a Thank you message. If you want to use another URL, enter this URL in Save URL.
6. If you want to use the default Snap Surveys save page, clear the Save URL.

The URL must be a valid web address that starts with “https://” or “http://”.

You may also choose to close the questionnaire after the respondent submits, or to show a web page after the respondent submits their response.

Resuming a saved response

Resuming a saved response depends on how the respondent accessed the questionnaire. If they used a login, the data response is saved with their login details so that it is reloaded when they resume the questionnaire.

Otherwise, when the respondent clicks the save button, they are shown a web page that gives them information allowing them to resume the questionnaire at a later time. You can use the default Snap Surveys save page URL, or enter your organisation’s save page URL instead.

The default save page is supplied by Snap Surveys. The page includes a link that the respondent can click to complete the questionnaire. They also have an option to enter an email address that Snap Surveys will use to email the link to them.

When the respondent clicks on the link to continue the questionnaire, they go to the last page they were viewing. They are able to continue the questionnaire, and either save again or submit the response. If they have already completed the questionnaire, they receive a message informing them.

If you want to collect data that the respondent saved but did not complete, then you will need to use partial responses.